Answer: Installation is straightforward and designed to be user-friendly. All you need is access to a hot and cold-water feed and a waste outlet. We provide an installation guide with step-by-step instructions, and most installations can be completed in under an hour providing the services are already in place. If you prefer professional installation, a plumber can easily set it up.

Answer: Yes, our dog wash stations are designed to accommodate dogs of all sizes, from small breeds to large ones. The station has an adjustable height option and a non-slip surface, making it safe and comfortable for every dog. When choosing your station make sure you pick the correct size for your dog.

Answer: Absolutely! Our wash stations are built with durable, weather-resistant materials, making them suitable for outdoor installation. Just ensure it’s connected to an outdoor hot and cold-water supply and has proper drainage. Please also look and follow the maintenance guide to help prolong its lifespan

Answer: Cleaning is quick and easy! After each use, simply rinse the station with water to remove soap residue and pet hair. For a deeper clean, use a mild, pet-safe cleaner. Regularly check the water connections and clear the drain of any hair buildup to keep the station in optimal condition.

Answer: Yes, we offer a 1-year limited warranty that covers defects in materials and workmanship. If you experience any issues, contact our customer support team for assistance. Please note that the warranty does not cover damage from misuse, improper installation, or modifications.

Answer: While our standard wash station design offers a range of features that suit most needs, we are currently exploring options for customization which will be announced in the near future. However we do have a range of colours/sizes for you to help match with your existing home designs/styles.